At ExBeauty, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us through our website, www.exbeauty.co.uk. By using our website, you agree to the terms outlined below.
1. Information We Collect
We collect personal information that you provide to us when you:
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Create an account
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Place an order
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Subscribe to our newsletter
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Contact our customer service team
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Participate in surveys, reviews, or promotions
The types of information we may collect include your name, email address, shipping and billing addresses, phone number, payment details, IP address, and browsing behavior on our site.
2. How We Use Your Information
We use the information we collect to:
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Process and fulfil your orders
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Provide customer support
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Communicate with you about your account or transactions
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Send promotional emails, newsletters, and updates (only with your consent)
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Improve our website and personalise your experience
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Detect and prevent fraud or other unlawful activities
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Comply with legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our website and conducting our business. These may include:
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Payment gateways and financial institutions
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Shipping and delivery partners
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Marketing and advertising platforms (e.g., email services, analytics tools)
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IT and security service providers
All third parties are required to maintain the confidentiality of your information and comply with data protection laws.
4. Data Retention
We retain your personal data only as long as necessary for the purposes it was collected, including to meet legal, regulatory, tax, accounting, or reporting requirements. When your data is no longer needed, it is securely deleted or anonymised.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyse website traffic, and personalise content. You may manage your cookie preferences through your browser settings. For more detailed information, please see our Cookie Policy.
6. Your Rights
Under applicable data protection laws, including the UK GDPR, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate or incomplete data
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Request deletion of your personal data
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Object to or restrict the processing of your data
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Withdraw consent at any time
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Request transfer of your data to another service provider (data portability)
To exercise any of these rights, please contact us using the details provided below.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. While we take security seriously, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
Some of our third-party service providers may be located outside the UK or European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place to protect your personal data, such as Standard Contractual Clauses approved by the UK or EU authorities.
9. Children’s Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from anyone under this age. If you believe that we have mistakenly collected data from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and we encourage you to review it periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
ExBeauty Customer Privacy Team
Email: contact@exbeauty.co.uk
Website: www.exbeauty.co.uk
We are committed to responding to all data protection inquiries promptly and respectfully.
12. Google and Third-Party Advertising
We use Google to display advertisements on our website. As part of this service, Google and its advertising partners may use cookies, web beacons, and similar technologies to serve personalised ads based on your visits to our site and other websites across the internet.
These third-party vendors, including Google, may collect certain information about your browsing activity, such as:
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Your IP address
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Browser type and language
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Access times
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Pages viewed
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Referring website addresses
This information is used to tailor advertising content to your interests and improve the relevance of ads you see.
You can learn more about how Google uses data by visiting:
https://policies.google.com/technologies/ads
If you prefer not to receive personalised ads, you can opt out of Google’s use of cookies for advertising by visiting:
https://www.adssettings.google.com
Please note that disabling personalised advertising does not mean you will stop seeing ads — it simply means the ads will not be tailored to your interests.
By continuing to use our website, you consent to the use of such cookies and tracking technologies unless you choose to disable them in your browser settings.
